Cash-Outs Go Back To Your Wallet
Cash-outs travel the same rails in reverse. Open the withdrawal tab, choose the wallet or bank account you want the money sent to, and enter the amount beside your available balance. The name on that wallet has to match the name on your account — one rule that clears most delays before they start. If verification is still open, we ask for
your ID and a selfie before the request moves forward. Every request sits in your history with a status you can follow, and nothing leaves your balance without the wallet-side approval step.
- Pick your payout wallet — Choose bKash, Nagad, Rocket or bank transfer in the withdrawal tab. Payout goes to a wallet in your own name, never to a friend's number.
- Enter the amount — Type the amount you want to take out. The cashier shows your available balance next to it, so you can see exactly what stays in the account afterwards.
- Finish verification if it is pending — If your account is not verified yet, upload your national ID and a selfie on the same screen. We check that name against your wallet before anything is released.
- Approve from your wallet — When the request reaches the wallet side, approve the payment with your PIN. The entry in your history shows each change in status as it happens.